These Terms and Conditions ("Terms") govern your use of the Root Academy website (https://rootacademy.in ) and enrollment in our courses and services. By accessing our website or enrolling in our services, you agree to be bound by these Terms.
1. About Root Academy
Root Academy is a career-building training institute located at 2nd Floor, MIG-II, Plot No. 203, Kanan Vihar, Patia, Bhubaneswar, Odisha 751031. We provide face-to-face tutoring, online courses, webinars, and mentorship programs delivered by industry professionals.
Contact Information:
2. Acceptance of Terms
By accessing or using our website, enrolling in courses, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Cookie Policy, and Refund & Cancellation Policy.
If you do not agree to these Terms, you must immediately cease using our website and services.
PART A: WEBSITE USAGE TERMS
3. Website Access and Use
3.1 License to Use
Root Academy grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.
3.2 Permitted Use
You may:
- Browse and view website content
- Submit inquiries through contact forms
- Apply for courses or mentorship programs
- Access information about our services
- Access enrolled courses through your student account
3.3 Prohibited Use
You may not:
- Use the website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to any part of the website, server, database, or course content
- Introduce viruses, malware, or any harmful code
- Copy, reproduce, distribute, or create derivative works from website content without permission
- Use automated systems (bots, scrapers, crawlers) to access the website
- Impersonate any person or entity or misrepresent your affiliation
- Interfere with or disrupt the website or servers
- Collect or harvest user information without consent
- Frame or mirror any part of the website without authorization
- Share your login credentials or course access with others
- Record, download (unless permitted), or redistribute course content
3.4 Account Security
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- Sharing account access is strictly prohibited and may result in immediate termination
- We reserve the right to suspend or terminate accounts that violate these Terms
4. Intellectual Property Rights
4.1 Website Content Ownership
All content on the Root Academy website including but not limited to text, graphics, logos, images, videos, software, code, design, and compilation is the intellectual property of Root Academy or its licensors and is protected by Indian and international copyright, trademark, and intellectual property laws.
4.2 Trademarks
"Root Academy" and associated logos, branding, and marks are trademarks of Root Academy. You may not use these trademarks without our prior written consent.
4.3 User-Generated Content
If you submit testimonials, feedback, or other content to our website:
- You grant Root Academy a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content
- You represent that you own or have the rights to the content submitted
- You waive any moral rights to such content
5. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Root Academy. We are not responsible for the content, privacy policies, or practices of third-party websites. Accessing third-party links is at your own risk.
Online courses and webinars may be hosted on third-party platforms. Use of such platforms is subject to their respective terms and conditions.
6. Disclaimers and Warranties
6.1 Website "As Is"
The Root Academy website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of website content
6.2 No Guarantees
While we strive to keep website information accurate and up-to-date, we make no representations or warranties regarding:
- The accuracy, completeness, or timeliness of website content
- Course availability, schedules, or outcomes
- Employment or placement results
- Uninterrupted access to online courses or technical platform performance
6.3 Technical Issues
We are not liable for any technical failures, server downtime, data loss, or interruptions in website access due to maintenance, updates, or circumstances beyond our control.
7. Limitation of Liability (Website Use)
To the maximum extent permitted by law:
- Root Academy and its directors, employees, or affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website
- This includes but is not limited to damages for loss of data, loss of profits, or business interruption
- Our total liability shall not exceed INR 1,000 (One Thousand Rupees)
8. Indemnification
You agree to indemnify, defend, and hold harmless Root Academy, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:
- Your use or misuse of the website
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the website
- Unauthorized sharing or distribution of course content
9. Privacy and Cookies
9.1 Personal Data
Our collection, use, and protection of your personal information is governed by our Privacy Policy available at
https://rootacademy.in/privacy-policy.php.
9.2 Cookies
We use cookies and similar tracking technologies to improve website functionality and user experience. For details, please refer to our Cookie Policy available at https://rootacademy.in/cookie-policy.php .
9.3 Consent
By using our website, you consent to our use of cookies and data collection practices as described in our Privacy Policy and Cookie Policy.
PART B: COURSE AND SERVICE TERMS
10. Course Delivery Models
Root Academy offers the following types of courses and services:
10.1 Physical In-Person Classes
Face-to-face tutoring conducted at our Bhubaneswar facility with direct instructor interaction.
10.2 Online Pre-Recorded Courses
Self-paced video courses accessible through our online learning platform at any time within the access period.
10.3 Live Webinars and Online Classes
Scheduled live sessions conducted via third-party webinar platforms with real-time instructor interaction.
10.4 Hybrid Courses
Combination of physical classes and online components.
Course formats, delivery methods, and schedules are specified during enrollment and may vary by course.
11. Eligibility for Enrollment
Our courses are open to individuals of all ages. Minors (below 18 years) must have parental or guardian consent to enroll. By enrolling a minor, the parent/guardian agrees to be responsible for all obligations under these Terms.
12. Course Enrollment and Registration
12.1 Enrollment Process
- Course enrollment is confirmed only upon successful payment and receipt of enrollment confirmation from Root Academy
- Seats are allocated on a first-come, first-served basis
- We reserve the right to cancel or reschedule courses due to insufficient enrollment or unforeseen circumstances
12.2 Course Information
- Course details including duration, schedule, curriculum, fees, and delivery format are provided during the enrollment process
- We reserve the right to modify course content, instructors, schedules, delivery methods, or training materials to maintain quality standards
- Students will be notified of any significant changes in advance
12.3 Course Prerequisites
Some courses may require prerequisite knowledge, qualifications, or completion of prior courses. It is your responsibility to ensure you meet prerequisites before enrolling.
13. Online Course Access and Technical Requirements
13.1 Account Access
Upon enrollment in online courses, you will receive login credentials to access our learning platform. You are responsible for:
- Maintaining confidentiality of your credentials
- All activities conducted through your account
- Ensuring no unauthorized access or sharing of your account
13.2 Access Duration
Access to online courses varies by course type:
- Time-Limited Access: Specified duration (e.g., 30 days, 90 days, 6 months, 1 year) from enrollment date
- Lifetime Access: Perpetual access to course content (subject to platform availability)
- Enrollment Period Access: Access limited to active course duration
Access duration is specified at the time of enrollment. Root Academy reserves the right to discontinue courses or modify access terms with reasonable notice.
13.3 Streaming and Download Permissions
Standard Access:
- Online course videos are available for streaming only
- Videos cannot be downloaded for offline viewing
- Study materials (PDFs, slides, resources) may be downloaded for personal use
Premium Membership:
- Premium members may download select video content for offline viewing as specified in their membership terms
- Downloaded content is for personal use only and subject to all intellectual property restrictions
13.4 Technical Requirements
To access online courses, you must have:
- Reliable internet connection (minimum 2 Mbps recommended for streaming)
- Compatible device (computer, tablet, or smartphone)
- Updated web browser (Chrome, Firefox, Safari, Edge)
- Email account for communications and notifications
Root Academy is not responsible for technical issues arising from inadequate internet connectivity, incompatible devices, or outdated software on your end.
13.5 Platform Availability
- We do not guarantee uninterrupted access to online courses
- Scheduled maintenance, updates, or technical issues may temporarily affect access
- We will make reasonable efforts to notify students of planned downtime
- Access time lost due to platform issues may be extended at our discretion
13.6 Third-Party Platforms
Live webinars and online classes may be conducted via third-party platforms (e.g., Zoom, Google Meet, Microsoft Teams). Use of these platforms is subject to their respective terms of service and privacy policies. Root Academy is not responsible for third-party platform performance, security, or policies.
14. Fees and Payment Terms
14.1 Course Fees
- All course fees are quoted in Indian Rupees (INR) and are subject to change
- Physical and online courses have separate pricing structures
- Fees must be paid in full before course commencement unless an alternative payment arrangement is agreed upon
- Current pricing and payment options are available on our website or by contacting us directly
14.2 Payment Methods
We accept the following payment methods:
- Lumpsum payment (full course fee paid upfront)
- Equated Monthly Installments (EMI) as per agreed payment plan
- Direct bank transfer, UPI, debit/credit cards, or other accepted payment methods
14.3 EMI Payment Terms
- EMI options are subject to approval and availability for both physical and online courses
- Students opting for EMI must complete payment as per the agreed installment schedule
- Failure to pay installments on time may result in:
- Late fees or penalties
- Suspension of access to physical classes or online course content
- Enrollment cancellation
Students must clear all pending dues before receiving course completion certificates.
14.4 Additional Charges
- Study materials, examination fees, or certification charges may apply separately if not included in the course fee
- Premium membership fees (if applicable) are charged separately
- Any applicable taxes or government levies will be added to the total fee
14.5 Payment Security
All payments are processed securely. We do not store complete credit/debit card information on our servers. Payment processing may be handled by third-party payment gateways, and their terms and privacy policies apply.
14.6 No Refunds for Accessed Digital Content
Once you have accessed online course content (watched videos, downloaded materials), the course is considered “used” and may not be eligible for refund except as specified in our Refund & Cancellation Policy.
15. Attendance and Participation
15.1 Physical Classes – Attendance Requirements
- Students enrolled in physical classes are expected to maintain regular attendance as specified for each course
- Repeated absences may affect learning outcomes and eligibility for certification
- We do not provide refunds for missed classes due to student absence
15.2 Physical Classes – Conduct
- Students must arrive on time and be prepared for each session
- Students must follow all facility rules and safety protocols
15.3 Physical Classes – Rescheduling
- Root Academy reserves the right to reschedule classes due to instructor availability, facility issues, or emergencies
- Students will be notified of rescheduled classes in advance whenever possible
15.4 Live Webinars – Attendance
- Live webinars are conducted at scheduled times
- Students are expected to attend live sessions
- Recordings may or may not be made available depending on the course
- We do not provide refunds for missed live webinar sessions
15.5 Pre-Recorded Online Courses
- Self-paced courses allow flexible learning within the access period
- Students are responsible for completing courses before access expires
- Extensions may be granted at our discretion for a fee
16. Student Conduct and Responsibilities
16.1 Code of Conduct
Students must:
- Respect instructors, staff, and fellow students
- Maintain discipline and decorum within the Academy premises and online platforms
- Not engage in any illegal, disruptive, or unethical behavior
- Follow all safety protocols and facility rules
- Participate constructively in discussions and group activities
16.2 Prohibited Activities
Students are strictly prohibited from:
- Recording, photographing, screenshotting, or videotaping classes (physical or online) without prior written permission
- Sharing, distributing, selling, or reproducing course materials without authorization
- Sharing login credentials or course access with non-enrolled individuals
- Using screen recording software or tools to capture online course content
- Uploading course content to file-sharing sites, torrent platforms, or social media
- Causing damage to Academy property or equipment
- Harassment, discrimination, or any form of misconduct toward others
- Posting offensive, defamatory, or inappropriate content in online forums or discussions
16.3 Disciplinary Action
Violation of these Terms or misconduct may result in:
- Verbal or written warnings
- Temporary suspension from classes or course access
- Permanent expulsion without refund
- Legal action for copyright infringement or other violations
- Reporting to law enforcement authorities if applicable
17. Intellectual Property Rights (Course Materials)
17.1 Ownership
All course materials, content, curriculum, videos, study materials, handouts, and resources provided by Root Academy (whether in physical classes or online) are the intellectual property of Root Academy or its licensors and are protected under applicable copyright and intellectual property laws.
17.2 Limited Use License
Course materials are provided solely for personal educational use. You are granted a limited, non-exclusive, non-transferable license to:
- Access and view course content during your enrollment period
- Download permitted materials (PDFs, resources) for personal study
- Download videos if you have premium membership privileges
17.3 Restrictions
Students may not:
- Reproduce, distribute, sell, or commercialize course materials
- Use materials for commercial purposes or training others
- Modify, reverse engineer, or create derivative works from our content
- Share materials with non-enrolled individuals
- Remove copyright notices, watermarks, or attribution from materials
- Record, capture, or redistribute live or recorded course content
17.4 Copyright Enforcement
Root Academy actively monitors and enforces its intellectual property rights. Unauthorized use, distribution, or piracy of course content may result in:
- Immediate termination of access without refund
- Legal action for copyright infringement under Indian copyright laws
- Claims for damages and legal costs
- Criminal prosecution where applicable
17.5 DMCA and Copyright Complaints
If you believe any content on our platform infringes your copyright, please contact us immediately at business@dzinepixel.com with detailed information.
18. Certification
18.1 Certificate Eligibility
Students who successfully complete course requirements, maintain satisfactory attendance (for physical classes), clear assessments (if applicable), and settle all outstanding fees will receive a course completion certificate issued by Root Academy.
18.2 Certificate Formats
Root Academy issues certificates in the following formats:
- Digital Certificates: PDF certificates emailed to your registered email address
- Physical Certificates: Printed certificates mailed to your registered address (delivery charges may apply)
Certificate format availability depends on the course type and may be specified during enrollment.
18.3 Certificate Issuance
- Certificates are issued after course completion and verification of all requirements
- Processing time for certificates is typically 7-14 business days after course completion
- Physical certificates may take additional time for printing and delivery
- Certificates are non-transferable and issued in the enrolled student's name
- Duplicate certificates may be issued for a nominal fee in case of loss or damage
18.4 Certificate Delivery
- Digital certificates are emailed to your registered email address
- Physical certificates are mailed to your registered address via courier/postal service
- You are responsible for providing accurate contact and delivery information
- Root Academy is not responsible for delivery failures due to incorrect addresses or courier issues beyond our control
18.5 Nature of Certification
Root Academy certificates acknowledge course completion and participation. They do not represent government accreditation, university degrees, or professional licenses unless explicitly stated.
19. Premium Membership (If Applicable)
19.1 Premium Benefits
- Download privileges for select video content
- Extended or lifetime access to courses
- Exclusive content or advanced materials
- Priority support or mentorship
- Other benefits as specified in membership terms
19.2 Premium Membership Terms
- Premium membership fees are separate from course fees
- Membership terms, duration, and benefits are specified at the time of purchase
- Membership may be time-limited or perpetual depending on the plan
- Premium privileges are non-transferable and tied to your account
- Violation of Terms may result in revocation of premium privileges without refund
20. Placement Assistance
Root Academy may provide placement assistance or career support as part of certain courses. However:
- Placement assistance does not guarantee job placement or employment
- We do not make any representations or warranties regarding employment outcomes
- Final hiring decisions rest solely with prospective employers
- We may share your resume and information with employers with your consent
21. Refunds and Cancellations
All refund and cancellation requests are governed by our separate Refund & Cancellation Policy available at https://rootacademy.in/refund&cancel.php. Please review that policy carefully before enrolling.
Important Notes:
- Different refund policies may apply to physical classes vs. online courses
- Digital content that has been accessed may not be eligible for refund
- Time-sensitive refund windows apply
22. Limitation of Liability (Course Services)
To the maximum extent permitted by law:
- Root Academy is not liable for any indirect, incidental, consequential, or punitive damages arising from course enrollment or participation
- Our total liability for course-related claims is limited to the course fees paid by the student
- We are not responsible for:
- Personal injury, loss, or damage to personal property on our premises except in cases of proven negligence
- Learning outcomes, career advancement, or employment results
- Technical issues with your devices, internet connection, or third-party platforms
- Loss of data or course access due to your account security failures
- Missed classes or webinars due to your unavailability
23. Force Majeure
Root Academy is not liable for delays, cancellations, or failures in service delivery due to circumstances beyond our reasonable control including natural disasters, government actions, pandemics, strikes, technical failures, cyberattacks, third-party platform outages, or other force majeure events.
In such cases, we may:
- Reschedule physical classes or live webinars
- Extend online course access periods
- Provide alternative delivery methods
- Issue partial refunds at our discretion
PART C: GENERAL PROVISIONS
24. Termination and Suspension
24.1 By Root Academy
We reserve the right to suspend or terminate your website access or course enrollment immediately without refund if you:
- Violate these Terms and Conditions
- Engage in misconduct, illegal activities, or copyright infringement
- Fail to pay fees as agreed
- Provide false or misleading information
- Share course content or account access unauthorizedly
- Engage in activities that harm Root Academy's reputation or business
24.2 Effect of Termination
- Your access to all courses (physical and online) will be immediately revoked
- You must cease all use of course materials
- You must delete any downloaded content (if applicable)
- Outstanding fees remain payable
- No refunds will be provided for terminated accounts
24.3 By User/Student
You may discontinue website use at any time. Students may withdraw from courses subject to the terms outlined in our Refund & Cancellation Policy.
25. Modifications to Terms
Root Academy reserves the right to modify, update, or change these Terms and Conditions at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date.
- Continued use of the website or services after changes constitutes acceptance of revised Terms
- For enrolled students, significant changes affecting existing enrollments will be communicated via email
- We encourage you to review these Terms periodically
26. Modifications to Website and Services
We reserve the right to:
- Modify, suspend, or discontinue any part of the website or services at any time
- Change course offerings, schedules, or pricing
- Update website features, functionality, or design
- Discontinue online courses or change access terms with reasonable notice
- Migrate to different platforms or learning management systems
Such changes may be made without prior notice, except where it materially affects active enrollments.
27. Communication and Notices
27.1 Electronic Communication
By using our website or enrolling in courses, you consent to receive communications from Root Academy via email, SMS, phone, or website notifications regarding:
- Course updates, schedules, and important announcements
- Payment reminders, invoices, and receipts
- Platform updates and technical notices
- Promotional offers and newsletters (you may opt-out of marketing communications)
- Important policy or Terms updates
27.2 Official Notices
Any legal notices to Root Academy must be sent to:
- Email: business@dzinepixel.com
- Address: DCB-419, DLF Cybercity, Infocity, Patia, Bhubaneswar, Odisha, India - 751024
Notices to you will be sent to the email address provided during enrollment.
28. Governing Law and Dispute Resolution
28.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha, India.
28.2 Dispute Resolution
In the event of any dispute:
- Users/students are encouraged to first contact Root Academy to seek an amicable resolution
- If unresolved, disputes will be settled through mediation, arbitration (as mutually agreed), or legal proceedings in the courts of Bhubaneswar, Odisha
29. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
30. Waiver
The failure of Root Academy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
31. Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent. Root Academy may assign these Terms to any affiliate or successor entity.
32. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Refund & Cancellation Policy, constitute the entire agreement between Root Academy and the user/student regarding website use and services.
33. Contact Information
For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
